Privacy Policy

Rani Super Market respects your privacy. This policy explains what information we collect, why we collect it, and how we keep it safe when you use our website or app.

Information we collect: When you register, shop, or contact us, we collect your name, phone number, email address, and delivery addresses. When you place orders, we record order history, payment method (never full card numbers), and device/app usage information to improve your experience. If you enable location access, we use it only to show accurate delivery options for your area.

How we use your information: Your data is used to process and deliver orders, send order updates and invoices, provide customer support, run loyalty rewards and offers you opt into, and prevent fraud. With your permission, we may send offers and festival deals — you can opt out anytime.

Sharing: We never sell your personal data. We share limited details only with trusted partners who help us serve you — payment gateways for transactions, delivery partners for shipping, and messaging providers (SMS/WhatsApp/email) for order notifications. These partners are bound to use your data only for the service they provide to us.

Security: Passwords are stored in encrypted (hashed) form, sessions use secure tokens, and sensitive operations are protected by additional verification. While no system is 100% secure, we follow industry-standard practices to protect your information.

Your rights: You can view and update your profile details anytime, request a copy of your data, or ask us to delete your account by contacting us. Account deletion removes your personal details; order records may be retained as required by tax and legal regulations.

This policy may be updated occasionally to reflect new features, legal requirements, or security improvements; the latest version will always be available on this page, and significant changes will be highlighted for you. We also use minimal cookies and similar technologies only to keep you signed in, remember your cart, and understand basic usage so we can improve the app. For any privacy question or data-access request, reach us anytime via the Contact page and our team will respond promptly.